A picture of the Bollinger Schillhorn Aviation Wing.

Privacy Policy

Privacy Policy pursuant to the GDPR

I. Name and Address of the Controller

The controller within the meaning of the General Data Protection Regulation (GDPR) and other national data protection laws of the Member States as well as other data protection provisions is:

Bollinger Schillhorn Aviation GmbH
Represented by the Managing Directors: Martin Bollinger & Dr. Knuth Struve
Airport: Frankfurt-Egelsbach, EDFE
Registered Office: Flugplatz Haus 6, 63329 Egelsbach, Germany
Phone: +49 6172 99 59 746

Mail: ops@bollinger-schillhorn.com
Website: www.bollinger-schillhorn.com

II. Name and Address of the Data Protection Officer

The Data Protection Officer of the Controller is:

Dr. Knuth Struve
Flugplatz Frankfurt-Egelsbach
Flugplatz Haus 6
63329 Egelsbach
Germany
Mail: ks@bollinger-schillhorn.com

III. General Information on Data Processing

1. Scope of the Processing of Personal Data

We generally process personal data of our users only insofar as this is necessary to provide a functional website and our content and services. The processing of personal data of our users usually takes place only with the user's consent. An exception applies in cases where prior consent cannot be obtained for practical reasons and processing of the data is permitted by legal provisions.

2. Legal Basis for the Processing of Personal Data

Where we obtain consent from the data subject for processing personal data, Art. 6(1)(a) GDPR serves as the legal basis.

When processing personal data necessary for the performance of a contract to which the data subject is a party, Art. 6(1)(b) GDPR serves as the legal basis. This also applies to processing operations required to carry out pre-contractual measures.

Where processing of personal data is necessary to comply with a legal obligation to which our company is subject, Art. 6(1)(c) GDPR serves as the legal basis.

In cases where vital interests of the data subject or another natural person make processing personal data necessary, Art. 6(1)(d) GDPR serves as the legal basis.

If processing is necessary to safeguard a legitimate interest of our company or a third party and the interests, fundamental rights, and freedoms of the data subject do not override the aforementioned interest, Art. 6(1)(f) GDPR serves as the legal basis.

3. Data Deletion and Storage Period

Personal data of the data subject will be deleted or blocked as soon as the purpose of storage ceases to apply. Storage may additionally occur if provided for by European or national legislators in EU regulations, laws, or other provisions to which the Controller is subject. Blocking or deletion of the data also takes place when a storage period prescribed by the aforementioned regulations expires, unless further storage of the data is necessary for the conclusion or fulfillment of a contract.

IV. Provision of the Website and Creation of Log Files

1. Description and Scope of Data Processing

Each time our website is accessed, our system automatically collects data and information from the computer system of the accessing device.

The following data is collected:

  1. Information about the browser type and version used

  2. The user’s operating system

  3. The user’s Internet service provider

  4. The user’s IP address

  5. Date and time of access

  6. Websites from which the user’s system reaches our website

  7. Websites accessed by the user’s system via our website

These data are also stored in the log files of our system. Not included are IP addresses or other data that make it possible to assign the data to a specific user. Storage of these data together with other personal data of the user does not take place.

2. Legal Basis for Data Processing

The legal basis for the temporary storage of the data and log files is Art. 6(1)(f) GDPR.

3. Purpose of Data Processing

Temporary storage of the IP address is necessary to deliver the website to the user’s computer. The IP address must be stored for the duration of the session.

Storage in log files ensures the functionality of the website. The data also serves to optimize the website and ensure the security of our IT systems. The data is not evaluated for marketing purposes.

These purposes also constitute our legitimate interest in data processing according to Art. 6(1)(f) GDPR.

4. Storage Duration

The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. For data collected to provide the website, this is the case when the session ends.

Data stored in log files are deleted after no more than seven days. Longer storage is possible. In such cases, user IP addresses are deleted or anonymized so that assignment to a client is no longer possible.

5. Right to Object and Removal

The collection of data to provide the website and the storage of log files is essential for the operation of the website. Consequently, the user has no right to object.

V. Use of Cookies

Description and Scope of Data Processing:

Cookies are text files stored in the Internet browser or by the Internet browser on the user's computer system. When a user accesses a website, a cookie may be stored on the user’s operating system. This cookie contains a characteristic string that enables the browser to be uniquely identified when the website is accessed again.

VI. Contact Form, Fuel Card Order, and Email Contact

1. Description and Scope of Data Processing

Our website contains a contact form that can be used for electronic communication. If a user makes use of this option, the data entered into the input form are transmitted to us and stored.

These data are:

  • First name, last name

  • Mail

  • Airfield / airport

  • Inquiry

Additionally, a form is available for ordering fuel cards and a refueling contract. If a user uses this option, the data entered into the input form are transmitted to us and stored.

These data are:

  • First name, last name

  • Mail

  • Phone / Mobile number

  • Address

  • Bank details

  • Number of fuel cards

  • Desired PIN(s)

  • Aircraft or helicopter registration number(s)

  • Remarks

At the time of sending the message, the following additional data are stored:

  1. The user's IP address

  2. Date and time of registration

No data is passed on to third parties in this context. The data is used exclusively for processing the conversation.

2. Legal Basis for Data Processing

The legal basis for processing the data is Art. 6(1)(a) GDPR when the user has given consent.

3. Purpose of Data Processing

The processing of personal data from the input mask serves solely to handle the request. In the case of contact via email, this also constitutes the necessary legitimate interest in processing the data.

The additional personal data processed during the sending process serve to prevent misuse of the contact form and ensure the security of our IT systems.

4. Storage Duration

The data is deleted as soon as it is no longer necessary to achieve the purpose of its collection. For personal data from the contact form or email, this is the case when the respective conversation with the user has ended.

Data additionally collected during the sending process are deleted after no more than seven days.

5. Right to Object and Removal

The user may revoke consent to the processing of personal data at any time. If the user contacts us via email, they may object to the storage of their personal data at any time. In such a case, the conversation cannot be continued.

All personal data stored during the contact process will be deleted in this case.

VII. Rights of the Data Subject

If your personal data is processed, you are a data subject within the meaning of the GDPR and have the following rights:

1. Right of Access

You may request confirmation from the controller as to whether personal data concerning you is being processed by us. If such processing is taking place, you may request the following information from the controller: (1) The purposes for which the personal data is being processed; (2) the categories of personal data that are being processed; (3) the recipients or categories of recipients to whom the personal data concerning you have been or will be disclosed; (4) the planned duration of storage of the personal data concerning you or, if specific information on this is not possible, criteria for determining the storage period; (5) the existence of a right to rectification or erasure of personal data concerning you, a right to restriction of processing by the controller or a right to object to such processing; (6) the existence of a right to lodge a complaint with a supervisory authority; (7) any available information on the source of the data if the personal data is not collected from the data subject; (8) the existence of automated decision-making, including profiling, pursuant to Art. 22 (1) and (4) GDPR and, at least in these cases, meaningful information about the logic involved, as well as the significance and the intended effects of such processing. (8) the existence of automated decision-making, including profiling, pursuant to Article 22(1) and (4) of the GDPR and, at least in these cases, meaningful information about the logic involved, as well as the significance and the intended consequences of such processing for the data subject. You have the right to request information about whether personal data concerning you is being transferred to a third country or to an international organization. In this context, you may request to be informed about the appropriate safeguards pursuant to Art. 46 GDPR in connection with the transfer. In the case of data processing for scientific, historical, or statistical research purposes: This right of access may be restricted to the extent that it is likely to render impossible or seriously impair the achievement of the research or statistical purposes and the restriction is necessary for the fulfillment of the research or statistical purposes.

2. Right to Rectification

You have the right to request that the controller correct and/or complete your personal data if it is inaccurate or incomplete. The controller must make the correction immediately. In the case of data processing for scientific, historical, or statistical research purposes: Your right to rectification may be restricted to the extent that it is likely to render impossible or seriously impair the achievement of the research or statistical purposes and the restriction is necessary for the fulfillment of the research or statistical purposes.

3. Right to Restriction of Processing

You may request the restriction of the processing of personal data concerning you under the following conditions: (1) if you contest the accuracy of the personal data concerning you for a period enabling the controller to verify the accuracy of the personal data; (2) the processing is unlawful and you oppose the erasure of the personal data and request the restriction of their use instead; (3) the controller no longer needs the personal data for the purposes of the processing, but you require it for the establishment, exercise, or defense of legal claims; or (4) if you have lodged an objection to the processing pursuant to Art. 21 (1) GDPR and it is not yet clear whether the legitimate reasons of the controller outweigh your reasons. If the processing of personal data concerning you has been restricted, such data may, with the exception of storage, only be processed with your consent or for the establishment, exercise, or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State. If the restriction of processing has been restricted in accordance with the above conditions, you will be informed by the controller before the restriction is lifted. In the case of data processing for scientific, historical, or statistical research purposes: Your right to restrict processing may be limited to the extent that it is likely to render impossible or seriously impair the achievement of the research or statistical purposes and the restriction is necessary for the fulfillment of the research or statistical purposes.

4. Right to Erasure

4.1 Obligation to erase You may request that the controller erase personal data concerning you without undue delay, and the controller is obliged to erase such data without undue delay if one of the following reasons applies: (1) The personal data concerning you is no longer necessary for the purposes for which it was collected or otherwise processed; (2) You withdraw your consent on which the processing was based in accordance with Art. 6 (1) (a) or Art. 9 (2) (a) GDPR, and there is no other legal basis for the processing; (3) You object to the processing pursuant to Art. 21(1) GDPR and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Art. 21(2) GDPR; (4) The personal data concerning you has been unlawfully processed; (5) The erasure of the personal data concerning you is necessary for compliance with a legal obligation under Union or Member State law to which the controller is subject; (6) The personal data concerning you has been collected in relation to information society services offered in accordance with Art. 8 (1) GDPR. 4.2 Information to third parties If the controller has made the personal data concerning you public and is obliged to erase it pursuant to Art. 17 (1) GDPR, the controller shall, taking into account available technology and the cost of implementation, take reasonable steps to erase the personal data concerning you.

4.2 Information to third parties If the controller has made the personal data concerning you public and is obliged to delete it in accordance with Art. 17 (1) GDPR, it shall take reasonable measures, including technical measures, taking into account the available technology and implementation costs, to inform data processors who process the personal data that you, as the data subject, have requested them to delete all links to this personal data or copies or replications of this personal data.

4.3 Exceptions The right to erasure does not apply if processing is necessary: (1) to exercise the right of freedom of expression and information; (2) to comply with a legal obligation which requires processing under Union or Member State law to which the controller is subject, or to perform a task carried out in the public interest or in the exercise of official authority vested in the controller; (3) for reasons of public interest in the area of public health pursuant to Art. 9 (2) (h) and (i) and Art. 9 (3) GDPR; (4) for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes pursuant to Art. 89(1) GDPR, insofar as the right referred to in section a) is likely to render impossible or seriously impair the achievement of the objectives of that processing, or (5) for the establishment, exercise or defense of legal claims.

5. Right to Notification

If you have asserted your right to rectification, erasure, or restriction of processing against the controller, the controller is obliged to notify all recipients to whom your personal data has been disclosed of this rectification, erasure, or restriction of processing, unless this proves impossible or involves disproportionate effort. You have the right to be informed by the controller about these recipients.

6. Right to Data Portability

You have the right to receive the personal data concerning you that you have provided to the controller in a structured, commonly used, and machine-readable format. You also have the right to transmit this data to another controller without hindrance from the controller to whom the personal data was provided, provided that (1) the processing is based on consent pursuant to Art. 6 (1) (a) GDPR or Art. 9(2)(a) GDPR or on a contract pursuant to Art. 6(1)(b) GDPR and (2) the processing is carried out using automated means. In exercising this right, you also have the right to have the personal data concerning you transmitted directly from one controller to another controller, where technically feasible. The freedoms and rights of other persons must not be affected by this. The right to data portability does not apply to the processing of personal data that is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

7. Right to Object

You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is based on Article 6(1)(e) or (f) GDPR; this also applies to profiling based on these provisions. The controller will no longer process the personal data concerning you unless it can demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms, or the processing serves to assert, exercise, or defend legal claims. If the personal data concerning you is processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for such marketing purposes; this also applies to profiling insofar as it is related to such direct marketing. If you object to processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes. In connection with the use of information society services, you have the option of exercising your right to object by means of automated procedures using technical specifications, irrespective of Directive 2002/58/EC.

8. Right to Withdraw Consent

You have the right to revoke your declaration of consent under data protection law at any time. Revoking your consent does not affect the legality of the processing carried out on the basis of your consent prior to revocation.

9. Automated Decision-Making Including Profiling

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. This does not apply if the decision (1) is necessary for entering into, or performance of, a contract between you and the controller, (2) is authorized by Union or Member State law to which the controller is subject and which also lays down suitable measures to safeguard your rights and freedoms and legitimate interests, or (3) is based on your explicit consent. However, these decisions may not be based on special categories of personal data pursuant to Art. 9 (1) GDPR, unless Art. 9 (2) (a) or (g) GDPR applies and appropriate measures have been taken to protect your rights and freedoms and your legitimate interests. With regard to the cases referred to in (1) and (3), the controller shall take appropriate measures to safeguard your rights and freedoms and legitimate interests, including at least the right to obtain human intervention on the part of the controller, to express your point of view and to contest the decision.

10. Right to Lodge a Complaint with a Supervisory Authority

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement, if you consider that the processing of personal data relating to you infringes the GDPR. The supervisory authority with which the complaint has been lodged shall inform the complainant on the progress and the outcome of the complaint, including the possibility of a judicial remedy pursuant to Article 78 GDPR.

VIII. Validity of the Privacy Policy

This Privacy Policy is currently valid and dated November 2025.

Due to further development of our website or changing legal or regulatory requirements, it may become necessary to amend this Privacy Policy. The current Privacy Policy can be accessed at any time on our website at https://www.bollinger-schillhorn.com.